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Knowledge AI Assistant

Train AI on your business data. Build a knowledge assistant that answers questions using your own FAQs, policies, and documents — not generic internet answers.

🎓 Online ⭐ 5.0 rating 3 Levels Self-paced
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From Free per level

Choose the level that suits you

Sign In — Beginner Sign In — Intermediate Sign In — Expert
  • Interactive exercises & quizzes
  • Downloadable resources
  • Facebook community access
  • Certificate of completion
  • Lifetime access to materials

Choose Your Level

Each level builds on the previous one. Start where you are.

1

Knowledge AI Assistant — Beginner

Beginner

Learn what Retrieval-Augmented Generation (RAG) is, how to prepare your business data, and build your first no-code knowledge assistant that answers from your own documents.

What you'll learn:
  • What is RAG and why it matters
  • Preparing & formatting business data
  • Building a no-code knowledge assistant
  • Connecting your documents to AI
  • Testing & validating answers
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2

Knowledge AI Assistant — Intermediate

Intermediate

Build a structured business knowledge base in Notion, implement advanced RAG prompting, and create assistants that serve multiple use cases across your organisation.

What you'll learn:
  • Building a knowledge base in Notion
  • Advanced RAG prompting techniques
  • Multi-use knowledge assistants
  • Handling edge cases & unknown questions
  • Maintaining & updating your knowledge base
$20.00 Sign In to Enroll Ask a Question
3

Knowledge AI Assistant — Expert

Expert

Go deep on RAG mechanics, build multi-source knowledge systems that draw from many data sources, and implement accuracy SLAs and a full Business Brain.

What you'll learn:
  • RAG mechanics & retrieval strategies
  • Multi-source knowledge systems
  • Accuracy measurement & SLA frameworks
  • Building your organisation's Business Brain
$20.00 Sign In to Enroll Ask a Question

Course Overview

The Knowledge AI Assistant series teaches you to build AI systems that are grounded in your own business data. Rather than relying on generic AI answers, you'll create assistants that know your specific products, policies, and processes — and can answer with accuracy.

🎯

Who it's for

Business owners, operations managers, customer service leads, and anyone who wants an AI assistant that gives accurate, company-specific answers rather than generic responses.

📅

Format

Self-paced, online learning. Work through interactive modules, exercises, and quizzes on your own schedule from any device.

📜

Certificate

Receive a PINC Courses certificate of completion for each level you complete.

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Community

Join our Facebook community — ask questions, share your work, and learn alongside other students.

Course FAQ

Do I need a technical background?

No technical background needed for the Beginner level. The course uses no-code tools to get you started. Intermediate introduces some configuration, and Expert covers technical RAG concepts in accessible terms.

Can I buy all three levels at once?

Yes — the Beginner level is free. Intermediate and Expert are each $20.00. Contact us about group or bundle discounts at pincinnovationcourses@gmail.com.

How long do I have access?

Lifetime access. Once you enrol, the course materials are yours to keep.

Is there a refund policy?

Refunds may be considered on a case-by-case basis at our sole discretion. Contact us within 7 days of purchase.