No-code: deploy a chatbot for a small business using existing platforms — no building from scratch.
Each level builds on the previous one. Start where you are.
Set up a no-code chatbot and train it on your FAQs and products.
What you'll learn:Monitor and improve chatbot answers, handle handoffs to a human, and expand coverage as your business grows.
What you'll learn:Run your chatbot as part of a broader customer experience strategy, measure its real impact, and plan for growth.
What you'll learn:This no-code track is for small business owners who want to deploy a customer-facing chatbot using existing platforms — no building from scratch, no coding required. It's the practical counterpart to the more technical Building AI Chatbots track.
Small business owners, customer service managers, and anyone wanting to deploy a chatbot without a technical background.
Self-paced, online learning. Work through interactive modules, exercises, and quizzes on your own schedule from any device.
Receive a PINC Courses certificate of completion for each level you complete.
Join our Facebook community — ask questions, share your work, and learn alongside other students.
No technical background required for the Beginner level. If you can use email and a web browser, you can take this course. Intermediate and Expert levels build on skills from earlier modules.
Yes — the Beginner level is free. Intermediate and Expert are each $20.00. Contact us about group or bundle discounts at pincinnovationcourses@gmail.com.
Lifetime access. Once you enrol, the course materials are yours to keep.
Refunds may be considered on a case-by-case basis at our sole discretion. Contact us within 7 days of purchase.